Top workflow automation tools you should use!

Main takeaways

  • Workflow automation tools are revolutionising business operations by handling repetitive tasks, freeing teams to focus on strategic work, and enabling companies to operate more efficiently.
  • These tools automate tasks using technology, setting them apart from traditional task management methods, thereby saving time, reducing errors, and ensuring scalability and compliance without expanding the workforce.
  • From small to large businesses, tools like, Zapier, IFTTT for smaller enterprises, and UiPath, Power Automate, and RoboCorp for larger ones, demonstrate the transformative potential of workflow automation across various industries.
workflow automation tools

Workflow automation is like having an assistant who handles the repetitive tasks in your business, allowing you and your team to focus on more important things. It’s becoming a big deal for companies looking to work smarter and faster, especially as everyone’s trying to do more with less.

These automation tools are getting popular because they help cut down on the time spent on repetitive work, reduce errors, and improve efficiency. Understanding workflow automation means getting how it can take those time-consuming tasks off your plate, making your day-to-day operations smoother.

It uses technology to automatically complete tasks and manage processes, differentiating it from traditional task management, which often relies on manual tracking and execution. Traditional methods might use spreadsheets or paper lists, requiring people to manually check and update the status of tasks. In contrast, workflow automation tools can automatically move tasks through different stages based on predefined rules, send notifications, and update statuses without human intervention, making the process faster and reducing the chance for errors.

Is it worthy to use workflow automation?

Workflow automation brings several key benefits.

  • Firstly, it saves a lot of time by automating repetitive tasks, so you and your team can focus on more important work. 
  • Secondly, it reduces errors because machines are usually more accurate than humans in repetitive tasks. 
  • It also improves compliance by automatically following the rules set for your processes, ensuring everything is done correctly. 
  • Lastly, it’s scalable, meaning as your business grows, you can easily adjust your automated processes to handle more work without needing to hire more people.

Imagine a system where from the moment a customer clicks “buy,” their order zips through a digital assembly line. It’s automatically logged, packed, shipped, and delivered with updates at every step, saving countless hours and nearly eliminating errors.

Over in healthcare, a clinic streamlines patient care, from scheduling visits online to managing medical records with a few clicks, ensuring patients get timely care while adhering to privacy laws.

In the realm of manufacturing, a small gadget maker scales up production without missing a beat, thanks to automated inventory checks and quality controls.

And in the finance sector, a bank strengthens its guard against fraud, automatically scanning transactions with digital vigilance, ensuring compliance without bogging down in paperwork.

Each story, from retail to finance, showcases the magic of workflow automation, transforming tasks and propelling businesses into a future where focus shifts from mundane to strategic growth.

Which workflow automation tool should I pick?

Choosing the right workflow automation tool involves considering your business’s size, industry, and specific needs.

  • Small businesses might prefer tools with low costs and ease of use, like Zapier. 
  • Larger enterprises could opt for more robust solutions like UiPath, which offers extensive customization and integration capabilities.

The industry matters because some tools are better suited for specific sectors, like healthcare or e-commerce, offering specialised features. Assess your business processes to identify which tasks you need to automate, then match these needs with the tool’s features, ensuring it can scale as your business grows.

Top 3 tools for smaller businesses

Make is a platform designed to automate workflows by connecting various online services and apps without requiring any coding knowledge. It uses a graphical interface where users can visually construct automations, known as scenarios, by linking apps together. These scenarios are triggered by certain events in one app, leading to actions in another, creating a chain of automated tasks.

How to Automate using Make?

To get started, users select a ‘trigger’—an event in an app that starts the automation. Following this trigger, users define ‘actions’—the tasks performed by other apps in response. allows for complex workflows by enabling multiple actions from different apps to be strung together, complete with conditional logic and data transformations, offering a high degree of customization.

Businesses can benefit from in numerous ways, such as automating repetitive tasks (e.g., data entry, email notifications, social media posts), integrating disparate systems to work together seamlessly, and enhancing efficiency by reducing the need for manual intervention. This not only saves significant time but also minimizes human error and ensures consistency in business processes.

An e-commerce store, for example, can use to automatically add new customers to a CRM system, send personalized follow-up emails after a purchase, manage inventory across platforms, and even handle customer service inquiries by routing messages to the appropriate channel based on keywords.

In essence, acts as a digital glue that connects different apps, enabling businesses to automate a wide array of tasks and streamline their operations, leading to improved productivity and the ability to focus more on strategic activities rather than getting bogged down by routine tasks.


Zapier is a web-based service that automates workflows between different apps and services. It allows you to create automations, called Zaps, that can automatically perform tasks across multiple apps. For instance, you could create a Zap that automatically saves email attachments from Gmail into Dropbox and then notifies you about the new file via Slack. This process involves setting up a Trigger, the event that starts the Zap, followed by one or more Actions, the tasks Zapier completes automatically.

workflow automation tools

Using Zapier can significantly benefit businesses and individuals by saving time, reducing manual data entry, and ensuring consistency across tasks. For example, marketers can automate social media posts, sales teams can automatically add new leads to their CRM systems, and customer support teams can set up ticketing workflows that ensure every customer inquiry is automatically logged and assigned.

To start using Zapier, you first need to sign up for an account. Then, you explore Zapier’s library of supported apps and services to create your Zaps. The platform offers both free and paid plans, with the latter providing access to more complex features like multi-step Zaps, filters, and premium apps.

The key to maximising benefits from Zapier lies in identifying repetitive tasks that consume considerable time and automating them. By streamlining these processes, businesses can focus more on high-value activities, enhancing productivity and operational efficiency.


IFTTT (If This Then That) is a web-based service that allows users to create chains of conditional statements, known as Applets, to automate interactions between apps and devices. Essentially, IFTTT enables disparate services to communicate with each other through simple conditional statements: if this happens, then do that. For example, if you post a photo on Instagram (this), it can be automatically saved to your Dropbox folder (that). This tool is incredibly versatile, offering connections between over 600 services including social media platforms, smart home devices, and productivity tools.

What is IFTTT

Using IFTTT begins with creating an account and then exploring the available services and Applets. Users can activate pre-existing Applets or create custom ones to suit their needs, specifying the trigger and the resulting action. The platform is intuitive, requiring no programming skills, making it accessible to a wide audience.

The benefits of using IFTTT are extensive. It can help automate repetitive tasks across the web, saving time and increasing efficiency. For personal use, it can streamline daily routines, such as automating social media posts or managing smart home devices. For businesses, IFTTT can enhance productivity by automating tasks like syncing calendars, managing emails, or even setting up alerts for brand mentions across social media.

In essence, IFTTT stands out for its ability to integrate and automate tasks across a vast ecosystem of apps and devices, simplifying digital workflows and enhancing the capabilities of connected devices. Its simplicity, combined with the power to create a more connected and automated digital environment, makes IFTTT a valuable tool for both individuals and businesses looking to optimise their digital routines and workflows.

Top 3 tools for larger businesses


UiPath is a tool that helps businesses get rid of repetitive, boring tasks by using robots. Think of it as hiring a very efficient digital workforce that can do jobs like filling out forms, moving files around, or even reading emails and taking action based on what they say. These aren’t physical robots, but software ones that live in your computer or server.

What is uipath

This software is way more complex and advanced, therefore allows you to build more complicated workflows. Here are a few examples:

  • Customer Service: UiPath can automatically handle common customer requests, like processing returns or tracking orders, freeing up your customer service team to tackle more complex issues.
  • HR Departments: It can manage routine HR tasks such as gathering and entering new employee data into systems, scheduling interviews, or even sorting through resumes to find suitable candidates.
  • Finance and Accounting: UiPath can automate invoice processing, from extraction and verification of details in invoices to entering data into accounting software and even initiating payments.
  • Supply Chain Management: It can automate the monitoring of inventory levels, placing orders with suppliers when stock gets low, or updating inventory data across systems in real-time.
  • Email and Document Management: UiPath can sort through your emails, prioritising them, responding to standard inquiries with predefined messages, or organising documents into the correct folders.

Using UiPath is like having a super-efficient helper who can work 24/7 without taking a break, making errors, or getting tired. It helps businesses save time, reduce mistakes, and lets employees focus on more interesting and valuable work.

Power Automate

Power Automate is Microsoft’s tool designed to help you automate repetitive tasks across various applications and services. It enables you to create automated workflows, known as “flows,” to perform tasks without manual intervention, essentially streamlining your digital processes.

It is also a very powerful tool that allows you to build multiple complex workflows.

What is power Automate

Power Automate integrates not only with Microsoft products but also with many third-party apps, making it a versatile tool to automate workflows across different platforms you use daily. By automating routine tasks, Power Automate frees up your time to focus on more complex and creative aspects of your work, enhancing productivity and efficiency.


RoboCorp is a cloud-based platform designed for Robotic Process Automation (RPA), focusing on making automation accessible to everyone. It’s all about using software robots to handle repetitive digital tasks that humans would rather not do, or that take up too much of our time. Imagine having a digital helper that can work tirelessly, accurately, and quickly, from sorting your emails to managing data across various applications.

robocorp madetoautomate

RoboCorp is a powerful ally in the quest for efficiency, providing a platform to automate tasks and free up human creativity and problem-solving for where it’s needed most.


Workflow automation tools are revolutionising how businesses operate, serving as a digital assistant to take on repetitive tasks and allowing teams to concentrate on more strategic initiatives.

In an era where maximising efficiency is crucial, these tools offer a pathway to work smarter and quicker, enabling companies to do more with less. By automating routine work, companies can significantly reduce the time spent on such tasks, decrease the likelihood of errors, and enhance operational efficiency.

Unlike traditional task management that depends on manual effort, workflow automation tools utilise technology to flawlessly execute tasks based on set rules, requiring minimal human oversight. This not only supports businesses in scaling their operations and ensuring compliance but also in managing growth without necessarily expanding their workforce. From the retail sector to healthcare and finance, the application of workflow automation tools is wide-reaching, demonstrating their versatility and the substantial advantages they bring to businesses of all sizes.

For smaller businesses, platforms like, Zapier, and IFTTT provide simple yet effective solutions to integrate various applications and automate tasks, boosting productivity. Meanwhile, larger organisations might lean towards more sophisticated systems like UiPath, Power Automate, and RoboCorp to manage more complex workflows. This expansive range of workflow automation tools showcases the extensive potential they have to transform business processes, streamline operations, and propel companies towards future growth by focusing on innovation rather than mundane tasks.

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Top workflow automation tools you should use!